AEM

Pricing

What it costs, without the noise.

Choose standalone flows, customer support on top or a complete package. Fixed prices, clear up front. Everything is live within 5 business days and you see results right after.

5

business days and everything is live

€450

maximum bundle saving

0

setup fees

Packages

Bundle and save up to €450.

Front, back or both: three packages, always cheaper than separate. Everything built custom around your brand, your audience and the story on your site.

Package 1 · Front-end

Frontend Package

Bringing revenue in at the front: marketing flows that run 24/7, plus a month of campaigns to grab revenue straight away.

€350 Separate €450
Save €100 one-off + 1 mo campaigns
  • Marketing flows: abandoned cart, welcome & winback
  • 1 month of email campaigns (worth €300)
  • Custom to your store and story
Choose Frontend
Package 2 · Back-end

Backend Package

Keeping revenue in at the back: prevent every avoidable refund and bridge your delivery time with one story.

€1,000 Separate €1,300
Save €300 one-off
  • Custom refund flows + all CS templates
  • Shipping & storyline flows (incl. upsell)
  • Smart routes per customer profile
Choose Backend
Package 3 · Combi Most chosen

Combi Package

Front and back in one go: every flow custom, one story across your whole funnel.

€1,300 Separate €1,750
Save €450 one-off + 1 mo campaigns
  • Custom refund flows + all CS templates
  • Shipping & storyline flows (incl. upsell)
  • Marketing flows: abandoned cart, welcome & winback
  • 1 month of email campaigns (worth €300)
Choose Combi

'Separate' is the sum of the standalone services. The difference is your bundle saving.

Standalone · ongoing

Just email marketing? No problem.

No package needed: we run your campaigns for a fixed monthly fee. Independent of all flows, cancellable monthly.

€300per month

Choose email marketing

Standalone services

Or build your own.

Every service is available standalone too. One-off flows or ongoing campaigns — you set the pace.

Tip: tap services to carry them into your request.

More about refund flows More about shipping & storyline flows

Customer Support Service

A team that runs your customer support.

Per role, pick a fixed monthly fee or an hourly rate. Flexible to scale with your volume.

Customer Support Agent

First line: tickets, returns and customer questions.

Fixed fee

€500

Or per hour

€10/hr

Dispute Manager

Chargebacks and disputes, handled end to end.

Fixed fee

€800

Or per hour

€12/hr

Supply Chain Manager

Suppliers, inventory and fulfilment follow-up.

Fixed fee

€800

Or per hour

€12/hr

Example · storyline flow

Every step deliberate, nothing left to chance.

This is what a post-purchase storyline looks like: a personal thank-you, an honest status update and a conditional split on delivery status. Exactly the flows in the packages above.

  • Triggered the moment an order is fulfilled
  • Conditional splits on delivery and tracking status
  • Custom to your audience, your market and your storyline
  • Live within 5 business days, results right after
Klaviyo · Storyline flow live

Order fulfilled

trigger

Personal thank-you

day 1

email
Wait 60h

Honest status update

day 3

email

Upsell moment

day 6 · revenue in transit

A/B

Delivered yet?

conditional split

Yes

Review ask

No

On its way 🚚

Get started

Not sure which package fits?

Tell us briefly about your store. We'll advise the combination that returns the most, free and with no strings attached.

Book a free call Or email us directly

All prices in euros, excl. VAT. One-off services are billed per project; campaigns and support per month. Package prices apply when taken together.

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